Privacy Policy
Last updated: 20/01/2026
This Privacy Policy explains how Aesthetics HQ London (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website www.aestheticshqlondon.com or contact us through our services.
We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Data Controller:
Aesthetics HQ London
142 Kennington Park Road
London, SE11 4DJ
Email: contact@aestheticshqlondon.com
Phone: +44 7985 756139
If you have any questions about this Privacy Policy or how we use your data, you can contact us using the details above.
2. The Personal Data We Collect
We may collect and process the following types of personal data:
a) Information you provide directly
- Name
- Email address
- Phone number
- Any information you submit via contact forms, booking forms, or enquiries
- Information you choose to share when contacting us via email, WhatsApp, or online forms
b) Technical and usage data
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
- Referring URLs
This data is collected through cookies and analytics tools.
c) Booking and consultation data
If you book a consultation, we may collect information necessary to manage your appointment. Medical or health-related information is handled separately and securely in accordance with clinical regulations.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
- To respond to enquiries and messages
- To manage bookings and consultations
- To provide information about our services
- To improve our website and user experience
- To comply with legal and regulatory obligations
We do not sell your personal data to third parties.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases to process your data:
- Consent – where you have explicitly provided it (e.g. contact forms)
- Legitimate interests – to operate and improve our business and website
- Contractual necessity – to manage bookings and provide services
- Legal obligation – where required by law
5. Cookies and Analytics
Our website uses cookies and similar technologies to improve functionality and understand how visitors use the site.
This may include:
- Essential cookies (required for the website to function)
- Analytics cookies (e.g. Google Analytics)
You can control or disable cookies through your browser settings.
For more details, see our Cookie Policy.
6. Third-Party Services
We may share your data with trusted third-party providers where necessary, including:
- Website hosting providers
- Analytics services (e.g. Google Analytics)
- Booking or scheduling platforms
- Email or messaging services
All third parties are required to handle your data securely and in accordance with UK GDPR.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Access to personal data is restricted to authorised personnel only.
8. How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or regulatory requirements.
Booking and enquiry data is retained in line with professional and legal obligations.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://www.ico.org.uk
To exercise your rights, contact us at contact@aestheticshqlondon.com.
10. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
